The Administrative offices of the Broadway Playhouse at Water Tower Place may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710.

When is the box office open?

Box office hours vary. Please call (312) 977-1700 for the current week's hours.

What payment types are accepted?

The Box Office accepts cash, Visa, Mastercard, American Express and Discover. No personal checks, please.

What are the will call rules?

Will Call tickets are available for pick up beginning one hour prior to showtime on the day of the event. Customer must present the credit card used to place the order, a valid picture ID, and the confirmation number.

What are the parking options at Broadway Playhouse at Water Tower Place?

Parking is available at Water Tower Place Parking Garage, located in the lover level of Water Tower Place. Enter just west on the theatre entrance on Chestnut St.

Is there accessible seating?

For wheelchair accessible seating please call Broadway in Chicago at 312-977-1700 ext. 1259

What are the general rules of Broadway Playhouse at Water Tower Place?

There are no refunds or exchanges on tickets purchased for Broadway In Chicago events. Cameras and recording devices are not allowed. Doors open 30 minutes prior to showtime. No outside food or beverages allowed.

Are children allowed?

For most productions children under 5 are not permitted for the courtesy of the other patrons. Everyone is required to have a ticket.

Broadway Playhouse at Water Tower Place Seating Chart

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The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.

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