Co-op Live Tickets

Official parking will be available for all events at Co-op Live in Off Street Parking brought to you by Bristol Street Motors. Official Off Street Parking is only available online subject to availability, and must be booked in advance online here https://am.ticketmaster.com/cooplive/carparkevents. Please note, parking will be made available up to 4 weeks before the show date. We will inform all ticket holders via email once parking is available. Parking will be available on a first-come-first-served basis. Official Off Street Parking brought to you by Bristol Street Motors, is located next to the arena on Etihad Campus. Depending on the event, Off Street Parking may be located in Blue, Orange or Green car parks. Parking will be open 4 hours before door time.

Co-op Live is for everyone. We are dedicated to ensuring all fans can fully enjoy the best live experience the UK has to offer, from the moment you arrive on the Etihad Campus to the last moment of the show. From lowered service counters, step free access to all floors, a designated respite room, support for assistance dogs, hearing loops and more, find out about everything weve put in place to help you make the most of your visit to the UKs largest live entertainment arena. To see the availability of Accessible Tickets, select the All Ticket Types & check as appropriate from the drop-down menu. Wheelchair Accessible are for wheelchair users only. Ambulant Disabled & Sight Impaired positions are located within general seated areas, but have been allocated due to their ease of access or proximity to the stage area where applicable. The Universal Accessible Symbol is used for all access requirements, so please make sure you are booking the appropriate tickets. The essential companion ticket next to the accessible ticket you've highlighted should be chosen when booking (where this is an option) & all tickets must be purchased in one transaction. The accessible ticket policy limits one free companion ticket to each accessible ticket purchased. Fans who have any questions about booking tickets, or require further assistance please email our disabled access team at access@ticketmaster.co.uk. For further information on Co-op Live's accessible facilities please visit https://www.cooplive.com/accessibility

All ticket purchases are non refundable; however, we have made it easy for you to transfer or exchange your ticket if necessary. Ticket Transfer Tickets can be directly transferred to friends or family through the Co-op Live app in the run up to the event, and often at your point of purchase. To do this, click 'Transfer Tickets' on the ticket menu and follow the instructions. Please note that for some events, ticket transfer may be disabled. For guidance on how to transfer tickets through Ticketmaster, visit the help page (https://help.ticketmaster.co.uk) Ticket Exchange Ticketmasters Ticket Exchange is the only resale platform endorsed by Co-op Live. The platform allows fans to sell tickets for face value or less and will appear directly on Ticketmaster. For guidance on how to sell tickets through Ticketmaster, visit their help page (https://help.ticketmaster.co.uk). Entry Policy: We dont allow large bags into the venue for security reasons. You will be permitted to take small clear bags and handbags in with you. We class small bags as no larger than A4 size or standard handbags. One bag is allowed per person. Backpacks, travel cases, laptop bags and large tote bags are not permitted inside the venue. If youre coming into the venue, you agree to a personal search and an item search. We can remove dangerous items and anything thats not allowed in the venue. This includes: Food, glass, bottles, cans, plastic bottle tops, alcohol, large umbrellas, professional cameras, and recording equipment. Other items that are prohibited include: Weapons, ammunition, explosives, horns, whistles, drums, fireworks, flagpoles, large umbrellas or any other item which in our reasonable opinion, may cause danger or disruption to any event or to other visitors (regardless of whether such item is illegal or is carried for specific purposes); religious symbols of faith, where certain conditions for entry (policy available on request and/or as otherwise determined within our discretion), are not met, any items which are or may be illegal (including drugs), bladed/sharp articles, inflatables, flammable liquids in any container, laser pens, confetti, glitter bombs, balloons, wheeled footwear, helmets, full face masks and/or any other item which in our reasonable opinion may cause danger or disruption to any event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes), any items which a performing artist, their management, or an organiser request that we prohibit, any banner or flag that we deem to contain material or slogans that are offensive, obscene, abusive or racist, other items which are otherwise prohibited pursuant to our venue T&Cs, or which might be used as a weapon or compromise public safety. We also do not permit Laptops, iPads or Go Pros (or any similar device) into the venue. If you require to bring items otherwise banned for medical reasons, please contact us in advance via our online form https://customervoice.microsoft.com/Pages/ResponsePage.aspx?id=pr3nl8baLUWgMyoj-oZRDe680ySZE2JMh4ak8O0K2kFUNUU2S0JMUTRTOUlGVExEMzcwUTY5OE84Ni4u. Assistance dogs are the only animals allowed in the venue. Any changes to the list below on an event by event basis will be clearly detailed on the event page. Please read full venue T&Cs here -https://url.avanan.click/v2/___https://ddec1-0-en-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.cooplive.com%2fpQkPrI8%2fterms%2dand%2dconditions&umid=41a432ae-715e-4058-83de-7fe7945394c2&auth=3e28988cc399c2b9dc37fe55271b5d8be4aa852e-ac8af7ec3713b2c97846a47890427cbfdf2ade8a___.YXAzOm9ha3ZpZXdncm91cDphOm86MTAwZDQzZjJmM2E1ZGQ4MzhiNmJlZjExZTY2ZmQ4MmI6NjozOWRkOmViNWQ4ZWNlMTA0YTE0YzU2MjI5ZTIyMGQ4OGEzYjUyOTgzNDg3YzM0M2UzMjZiNjY2NGQ0MTkzZGIwNTAyNWI6dDpU

Anyone aged 14 or under must be accompanied by an adult aged 18 or over. Anybody under the age of 16 is not permitted in the standing area. Please note that Co-op Live reserves the right to remove or re-seat, if possible, any child who appears to be under the age of 16 for safety purposes. Additional age restrictions may be placed by the event organiser for specific events, so please do check before purchasing a ticket. On event days, we are able to distribute young visitor wristbands from our Fan Services Information Point on Levels 1 and 3 to young children, young adults and any vulnerable adults for easy identification, in the event they are separated from their parent / guardian.