Monday through Friday 9:00AM-5:00PM Saturday 10:00AM - 2:00PM (October - March) Monday through Saturday Event days 9:00AM through the end of the event Sunday EVENT DAYS ONLY 10:00AM through the end of the event

What payment types are accepted?

Visa – Mastercard – American Express – Discover – Cash

What are the will call rules?

Will call is not available for all events. Mobile tickets should be forwarded to guests. When available, will call is located at the Box Office windows in the KeyBank Center pavilion.

What are the parking options at KeyBank Center?

Ramp parking is available in attached KeyBank Center Ramp and LECOM Harborcenter Ramp. Surface lot parking is available on Mississippi St & Baltimore Street. https://keybankcenter.com/page/parking

Is there accessible seating?

Available through Ticketmaster and Box Office, subject to availability.

What are the general rules of KeyBank Center?

A complete guide to arena policies and procedures can be found at https://keybankcenter.com on the General Info and Plan Your Visit tabs.

Are children allowed?

Adults wishing to bring a child ages 3 and under to a Buffalo Sabres or Buffalo Bandits must stop in the Account Services Office located next to the ticket windows in the KeyBank Center pavilion on their way into the game to have the child wrist banded. All children 2 years of age and over need a ticket to all other events (concerts, family shows, etc). Wrist Band will not be for a seat, but allows the child to sit on the lap of a parent or guardian.

KeyBank Center Seating Chart

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The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.

More Seating Charts

Buffalo Bandits

Buffalo Sabres

Cody Johnson

Disney Descendants Zombies

Disney On Ice presents Into the Magic