The Box Office hours are: Phones: Tuesday through Friday - 10AM to 4PM. Walk Up Wednesdays and Fridays from 12PM to 4PM. Event Day Hours Vary.
What payment types are accepted?
The Box Office accepts Visa, Mastercard, Discover, American Express and Cash
What are the will call rules?
Our Venue is a mobile ticketing venue. For band will call, please have your photo ID.
What are the parking options at Rupp Arena?
Rupp Arena Parking sells pre-paid parking for most arena events through Ticketmaster, visit the below URL and click the "Add On" tab. Accessible permit parking spaces are limited and available on a first come first serve basis. Additional parking is available in a variety of surrounding garages and lots. Fees vary. https://www.ticketmaster.com/rupp-arena-tickets-lexington/venue/180350
Is there accessible seating?
Rupp Arena is handicap accessible. Seating is available at the Box Office and through Ticketmaster. For more personalized assistance please contact the Box Office at 859-233-3535. For University of Kentucky Basketball, call 800-928-2287.
What are the general rules of Rupp Arena?
At Rupp Arena there is a Clear Bag Policy and is cashless for parking and concessions. Please visit the below URL for a list of arena policies. https://www.rupparena.com/guest-services/arena-policies
Are children allowed?
University of Kentucky Basketball games require ALL patrons to have a ticket to enter regardless of age. Many events are free for children under 2 years old. Please check individual events for age limit.
The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.