What are the general rules of The O2?
Tickets cannot be cancelled or exchanged after purchase unless the event is cancelled, rescheduled or subject to a material alteration. Unlawful resale, or attempted unlawful resale of a ticket is grounds for seizure or cancellation without refund or other compensation. Tickets cannot be used for competitions, promotions, advertising or hospitality packages without the express written permission of the event promoter. Failure to adhere to these conditions may result in the ticket holder being refused entry or removed from the venue without refund or other compensation. The Venue is not liable for any Tickets that are lost or stolen. Standing tickets can not be duplicated under any circumstances. For any further or specific enquiry in regards to access requirements you can check www.theo2.co.uk/visit-us/accessibility or contact the access team via email at access@theO2.co.uk or by phone at 0208 463 3359 Admission (venues within The O2): There is no readmission once you have left a Venue. The use of unauthorised cameras, video and/or sound recording equipment is prohibited and such items may be confiscated at the Ticket holder's own risk. No food or drink is permitted to be brought into the Venue. A variety of food and beverages (alcoholic and non-alcoholic) will be available for purchase inside. The O2 is a no smoking venue. Please note: Level 4 is not recommended for people with vertigo or a fear of heights. In seated areas other members of the audience may stand up during the event. Floor seating is flat / not tiered Some events will contain flashing images Where ID is requested to gain entry to an event this must be a valid in date photo ID (e.g. Driving licence or passport). Invalid or out of date ID will not be accepted and you may be refused entrance.
