For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.
What payment types are accepted?
The Box Office accepts Visa, Mastercard, Discover, American Express and cash. Tickets purchased at the Box Office will include a per ticket service charge.
What are the will call rules?
Will Call tickets can be picked up beginning 2 hours prior to showtime on the night of the show at Box Office Windows 1 and 2. Customers must present the credit card the tickets were purchased with, confirmation number and a picture ID. Will Call is only available on the night of show.
What are the parking options at The Pavilion at Star Lake?
General parking is included with ticket purchase. Parking upgrades are available for purchase in advance or onsite.
Is there accessible seating?
Accessible seating for shows is available on-line or by phone.
What are the general rules of The Pavilion at Star Lake?
Bag Policy: No larger than 14”x11”x16”, Bags and Drawstring Backpacks (Please note that these will be searched upon entering) Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval. Contact (724) 947-7400 on the day of the show for details. No pets, banners or other prohibited items allowed. Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval.
Are children allowed?
There are no age restrictions, but everyone must have a ticket.
Rideshare
Uber is the official ride of The Pavilion at Star Lake. With dedicated pickup and dropoff zones and the option to schedule your ride, you can arrive on time, leave after the encore, and never miss a minute. Book a ride now.
The Pavilion at Star Lake Seating Chart
for
Avril LavigneHARDYJason AldeanKIDZ BOP KidsLuke BryanPierce The VeilStyxThe Doobie BrothersThomas RhettToto
The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.
