The box office is usually open on show days at approx. 4pm. On certain show days, this may be open earlier or later dependant on the nature of the event. To confirm the opening times check out the event page for your event or call 0844 581 1331. Box office is not open on non-show days.

What payment types are accepted?

Major credit cards, Apple Wallet, Google Wallet, Android Pay

What are the will call rules?

Collect from the venue on the day of the event. Take credit card, photo ID and Ticketmaster reference number with you.

What are the parking options at Utilita Arena Birmingham?

Arena Birmingham has on site parking, which can be booked directly on Arena Birmingham's website.

Is there accessible seating?

The arena offers excellent facilities for clients with disabilities. They produce a fact sheet that includes help with parking, seating, medical problems, visual alternatives, hearing assistance, wheelchair loan etc. Clients in need of such information and to make a purchase,please contact the Box office on 0800 640 5001,who will be more than happy to help.

What are the general rules of Utilita Arena Birmingham?

No video cameras or recording devices are allowed. Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. (i.e. 14yrs and over can come into the building on their own with a valid ticket). Please check the venue website for event specific restrictions.

Utilita Arena Birmingham Seating Chart

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The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.

More Seating Charts