When is the box office open?
The Box Office is located on the NORTH Side (across from the Platinum Parking Garage): Open Monday-Saturday 10:00am-5:00pm Closed on non event Sundays Box Office visitors should park in lot F during non-event hours. When All Star Way closes, Box Office visitors can park briefly on N Houston St, north of All Star Way. American Airlines Center Box Office Policy: Concert tickets will no longer be available for purchase at the American Airlines Center box office on the first day of ticket sales. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at www.ticketmaster.com, by phone at 800-745-3000 and at Ticketmaster kiosks located inside Fiesta Foods, Macy's, Wal-Marts, and The Shops at Willow Bend Mall. Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center box office on the next business day that the box office is open. Check out the new kiosk by the American Airlines Center Box Office and avoid lines at the box office! The Ticketmaster kiosk in operation 24 hours per day, 7 days per week. You can pick up your Ticketmaster will call and buy tickets for American Airlines Center events at the new kiosks located beside the American Airlines Center on the northeast corner. Picking up your will call is easy! Just tap the will call button on the main screen and swipe the credit card used for the purchase. The tickets will print automatically when your credit card is verified.