What are the general rules of Co-op Live?
All ticket purchases are non refundable; however, we have made it easy for you to transfer or exchange your ticket if necessary. Ticket Transfer Tickets can be directly transferred to friends or family through the Co-op Live app in the run up to the event, and often at your point of purchase. To do this, click 'Transfer Tickets' on the ticket menu and follow the instructions. Please note that for some events, ticket transfer may be disabled. For guidance on how to transfer tickets through Ticketmaster, visit the help page (https://help.ticketmaster.co.uk) Ticket Exchange Ticketmasters Ticket Exchange is the only resale platform endorsed by Co-op Live. The platform allows fans to sell tickets for face value or less and will appear directly on Ticketmaster. For guidance on how to sell tickets through Ticketmaster, visit their help page (https://help.ticketmaster.co.uk). Entry Policy: We dont allow large bags into the venue for security reasons. You will be permitted to take small clear bags and handbags in with you. We class small bags as no larger than A4 size or standard handbags. One bag is allowed per person. Backpacks, travel cases, laptop bags and large tote bags are not permitted inside the venue. If youre coming into the venue, you agree to a personal search and an item search. We can remove dangerous items and anything thats not allowed in the venue. This includes: Food, glass, bottles, cans, plastic bottle tops, alcohol, large umbrellas, professional cameras, and recording equipment. Other items that are prohibited include: Weapons, ammunition, explosives, horns, whistles, drums, fireworks, flagpoles, large umbrellas or any other item which in our reasonable opinion, may cause danger or disruption to any event or to other visitors (regardless of whether such item is illegal or is carried for specific purposes); religious symbols of faith, where certain conditions for entry (policy available on request and/or as otherwise determined within our discretion), are not met, any items which are or may be illegal (including drugs), bladed/sharp articles, inflatables, flammable liquids in any container, laser pens, confetti, glitter bombs, balloons, wheeled footwear, helmets, full face masks and/or any other item which in our reasonable opinion may cause danger or disruption to any event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes), any items which a performing artist, their management, or an organiser request that we prohibit, any banner or flag that we deem to contain material or slogans that are offensive, obscene, abusive or racist, other items which are otherwise prohibited pursuant to our venue T&Cs, or which might be used as a weapon or compromise public safety. We also do not permit Laptops, iPads or Go Pros (or any similar device) into the venue. If you require to bring items otherwise banned for medical reasons, please contact us in advance via our online form https://customervoice.microsoft.com/Pages/ResponsePage.aspx?id=pr3nl8baLUWgMyoj-oZRDe680ySZE2JMh4ak8O0K2kFUNUU2S0JMUTRTOUlGVExEMzcwUTY5OE84Ni4u. Assistance dogs are the only animals allowed in the venue. Any changes to the list below on an event by event basis will be clearly detailed on the event page. Please read full venue T&Cs here -https://url.avanan.click/v2/___https://ddec1-0-en-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.cooplive.com%2fpQkPrI8%2fterms%2dand%2dconditions&umid=41a432ae-715e-4058-83de-7fe7945394c2&auth=3e28988cc399c2b9dc37fe55271b5d8be4aa852e-ac8af7ec3713b2c97846a47890427cbfdf2ade8a___.YXAzOm9ha3ZpZXdncm91cDphOm86MTAwZDQzZjJmM2E1ZGQ4MzhiNmJlZjExZTY2ZmQ4MmI6NjozOWRkOmViNWQ4ZWNlMTA0YTE0YzU2MjI5ZTIyMGQ4OGEzYjUyOTgzNDg3YzM0M2UzMjZiNjY2NGQ0MTkzZGIwNTAyNWI6dDpU