Box Office: (312) 288-3190 Season Tickets: (312) 540-2179
When is the box office open?
The box office, located next to Gate 1, is open on show days only, beginning at 12 PM until 15-30 minutes after the headliner takes the stage.
What payment types are accepted?
The Box Office accepts Visa, Mastercard, American Express, and Discover. We are a cashless venue.
What are the will call rules?
Will Call tickets purchased through Ticketmaster.com and LiveNation.com are available for pick-up during regular box office hours on the day of the show. BAND TICKETS / FAN CLUB TICKETS: These tickets are available for pick-up during regular box office hours on the day of the show! Please bring your credit card, and order confirmation number when picking up your tickets at the box office. You must present a photo ID that matches the Will Call name on your order to receive your tickets. TICKETS MAY NOT BE DROPPED OFF OR LEFT FOR OTHER GUESTS.
What are the parking options at Huntington Bank Pavilion at Northerly Island?
Pay to park: is available at Soldier Fields North Parking Garage at the average lot opening time (approximately 1 hour before venue gates open). Please visit www.soldierfieldparking.com to pre pay for parking and see all options, pricing, and times available for each event. VIP Parking: is also available as an upgrade at www.livenation.com (separate from your ticket) and is located within the Adler Planetarium Lot (between our main gate and the Adler Planetarium). VIP Parking offers you parking just outside the venue gates! Message boards will direct you to where VIP Parking is still available when you enter the Museum Campus. If you have a VIP Parking pass, please show these to the Traffic Management Authorities, and they will direct you as needed. Additional fees may be associated with an early entry into the pay to park locations. Please check the specific event page, as these times are subject to change. Oversized vehicles: including buses, campers, RVs, and limousines can drop off and pick up on the westbound lanes (north) side of Solidarity for standard shows. Please note the drop off and pick up locations are subject to change without prior notice directed by the Traffic Management Authority. Parking is available for buses, campers, RVs, and limousines in the Adler Planetarium Lot. There is a limited amount of bus and RV parking at the Planetarium. Please reserve your spot ahead of time by pre purchasing online at www.soldierfieldparking.com. Parking for bus and RV will not be available on site without a pre paid voucher. There is no overnight parking permitted. Please note the drop off and pick up locations are subject to change without prior notice directed by the Traffic Management Authority*.* Standard Show parking fees: $40 Adler Planetarium Lot, East Parking Lot, and $35 North Garage, Waldron Deck, and South Lot (subject to availability) ** *Please note SP+ operates the parking lots, and prices are subject to change without notice. Please visit www.soldierfieldparking.com to pre pay for parking and see all options, pricing, and times available for each event.
Is there accessible seating?
Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the handicap logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets. Day of Show Parking- Accessible Parking is at Soldier Fields North Garage. There are also a limited number of spaces in the VIP lot (Adler Parking Lot off Linn White Drive). All Accessible Parking is subject to the parking fees posted by the parking lot operators. Accessible Stations- If you have questions or need assistance we have a location staffed with customer service employees to help answer questions related to seating or other accommodations. This station is located at the Info Booth next to the VIP Club. Unexpected Needs- If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion. Interpreter Requests- If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 312-288-3190 to arrange for an interpreter for your visit. Hearing Assistance- Guests who require assisted listening devices can contact our venue office to arrange for a device before the event. Please give us at least 2 days notice. Accommodations- The venue has designated ADA restrooms on-site. They are located on the north and south ends of the beachside run of bathrooms and the grandstands west side (Linn White Dr. side). There is also a private ADA restroom within the main trailer of the VIP patio. All concession stands and merchandise locations are accessible as well.
What are the general rules of Huntington Bank Pavilion at Northerly Island?
SUBJECT TO CHANGE BASED ON EVENTS. To reduce crew contact with fan belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12" x 6" x 12" and/or small clutch bags (6"x 9"). NO OTHER BAGS OF ANY TYPE WILL BE ALLOWED. Items PERMITTED in this venue include - Snack food in clear plastic gallon-size bag - Factory sealed water up to a gallon in size or empty bottle - Cameras (nonprofessional only, no detachable lenses). Items NOT PERMITTED in this venue include: - Weapons - Alcohol - Drugs - Camping chairs or bag chairs - Bags that are not clear or are larger than 12" x 6" x 12" (non-clear bags up to 6" x 9" are allowed) - Umbrellas - Laser pointers - Skates - Wallet chains - Ice chests - Banners - Flyers - Beach balls - Frisbees - Fireworks - Outside food or beverage (except as noted above) - Video and audio recording devices (unless otherwise noted) Camera Policy: - Personal cameras ARE allowed in the venue. - Flash photography, video, and removable lens cameras ARE NOT permitted without venue approval. PLEASE NOTE: These guidelines are subject to change and are at the discretion of management.
Are children allowed?
There are no age restrictions. Children under the age 2 years old are admitted free but must sit on a parent lap. Parents are encouraged to use reasonable discretion as some concerts may not be suitable for children.
Rideshare
Uber is the official ride of Huntington Bank Pavilion at Northerly Island. With dedicated pickup and dropoff zones and the option to schedule your ride, you can arrive on time, leave after the encore, and never miss a minute. Book a ride now.
Huntington Bank Pavilion at Northerly Is... Seating Chart
for
BunburyQueens of the Stone AgeTeddy Swims
The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.