Box Office Hours Non-Game Days: Monday – Friday, 10am - 5pm *Game Days: Monday - Saturday 10am – Conclusion of the game Sundays 12pm - Conclusion of the game

What payment types are accepted?

Visa, Mastercard, Discover, American Express, and Cash

What are the will call rules?

Will Call is defined as tickets left by the Biloxi Shuckers, tickets purchased via online or by telephone that were not mailed or printed at home, and tickets left by a third party. Will Call is generally available during regular ticket office hours at the MGM Park Box Office and on game days. For your protection, Will Call tickets are only released to the individual whose name appears on the order, Ticketmaster account header card, or Will Call envelope. A valid photo ID, as well as the credit card used to make the purchase, is required to pick up tickets. The Shuckers will allow you to drop off tickets for another individual by providing the full name of the recipient, as well as your name and contact information. The Shuckers are not responsible for any tickets left by anyone outside of the Shuckers organization. Will Call tickets may be picked up any time after the order has been processed. For questions regarding Will Call procedures, please contact the Shuckers Park Box Office at (228) 207-3612.

Is there accessible seating?

Accessible seating is reserved for guests with accessible requirements and their companions. Guests requiring accessible seating may purchase one (1) accessible seat and up to three (3) companion seats adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space. MGM Park is committed to working with guests on a case-by-case basis to adequately accommodate individual needs. All ticket sales are based on availability. MGM Park is fully accessible. Guests may enter MGM Park at any of the entry gates. Ramps are provided at all entries, and there are elevators that will take patrons to the Suite Level if they choose those seats. MGM Park is committed to working with guests on a case-by-case basis to adequately accommodate individual needs. All ticket sales are based on availability. MGM Park is fully accessible. Guests may enter MGM Park at any of the entry gates. Ramps are provided at all entries, and there are elevators that will take patrons to the Suite Level if they choose those seats.

What are the general rules of Keesler Federal Park?

No exchanges and no refunds on all ticket purchases on Shuckers tickets. No outside food and beverage is allowed. Shuckers tickets are the property of the Biloxi Shuckers and may not be sold or distributed. Attempted or actual resale or distribution of tickets at any price is prohibited. Shuckers management reserves the right to confiscate any tickets being sold or distributed. Please check the MGM Park Facility Guide at www.BiloxiShuckers.com for additional information or call (228) 233-3465 Age Requirements for Shuckers Ticket Purchases and Discounts Children ages 2 and older require a paid ticket for entrance into MGM Park. Children ages 2-12, seniors ages 65 and above, and military with a valid ID qualify for a $1.00 discount off Home Plate Box, Dugout Box, and Reserved Level seating prices. Please mention the discount when purchasing tickets at the MGM Park Box Office. No discounts will be available on the following 2018 restricted dates: April 11 and July 3 (Military discount will apply only on July 3). Seating Policy Guests should sit only in the seats for which they hold valid tickets. Guests may be asked to show their ticket stub if there is confusion over a specific seat. REGULAR SEASON RAIN CHECK POLICY If an official game is not played, that being 4½ innings if home team is leading or 5 innings if game is tied or if visiting team is leading, the ticket may be used as a rain check. In this case, this ticket may be exchanged for a ticket of equal value, based on seating availability, for any future 2018 regular season, non-restricted home game (excludes April 11 and July 3). Exchanges are accepted exclusively at the MGM Park Box Office. Tickets for official games, which are suspended after becoming official contests, do not qualify as rain checks. Call (228) 233-3465 for more details. Please check the MGM Park Facility Guide at www.BiloxiShuckers.com for additional information or call (228) 233-3465 Age Requirements for Shuckers Ticket Purchases and Discounts Children ages 2 and older require a paid ticket for entrance into MGM Park. Children ages 2-12, seniors ages 65 and above, and military with a valid ID qualify for a $1.00 discount off the Reserved Level seating price. Please mention the discount when purchasing tickets at the MGM Park Box Office. No discounts will be available on the following 2015 restricted dates: June 6 and July 3. Seating Policy Guests should sit only in the seats for which they hold valid tickets. Guests may be asked to show their ticket stub if there is confusion over a specific seat. REGULAR SEASON RAIN CHECK POLICY If an official game is not played, that being 4½ innings if home team is leading or 5 innings if game is tied or if visiting team is leading, the ticket may be used as a rain check. In this case, this ticket may be exchanged for a ticket of equal value, based on seating availability, for any future 2016 regular season, non-restricted home game (excludes April 7 and July 4). Exchanges are accepted exclusively at the MGM Park Box Office. Tickets for official games, which are suspended after becoming official contests, do not qualify as rain checks. Call (228) 233-3465 for more details. 2016 MAJOR LEAGUE EXHIBITION GAME RAIN CHECK POLICY No refunds or exchanges on any tickets purchased for the 2016 Major League Exhibition Game. In the event that the 2016 Major League Exhibition Game scheduled for April 2 is not played, your ticket may be exchanged for two Box Level or Reserved Level tickets for any non-restricted (excludes April 7 and July 4) regular season home game during the Shuckers 2016 season, seating based on availability. The tickets must be exchanged exclusively at the MGM Park Box Office. Concert Policy: If the event is cancelled or postponed in advance, ticket purchases will be refunded by the method they were purchased.