Is there accessible seating?
Nightrain is committed to being a safe, welcoming, and inclusive space and welcomes people with disabilities to the venue. The main floor and bar area is on a level surface and wheelchair accessible directly from the main entrance via double doors where staff will be on hand to help if required. We can accommodate wheelchair users due to being all on one level with no steps and a disabled toilet at the rear end of our venue which is accessible via a RADAR key. Please note that as we are not a purpose-built venue, we cannot accommodate a disabled viewing platform. We also do not allow wheelchairs or seating towards the front of the venue or near the barrier for the safety of yourselves and others. Please be aware before purchasing tickets that viewing may be restricted. Seating We are a general admission venue however limited seating is available on a first come first serve basis for non sold out events only. If an event sells out no seating will be available. Seating cannot be reserved or moved. Sorry you cannot bring your own chair. Carers Ticket We can offer a Personal Assistant ticket to any customer who may not be able to attend a show without the support of a PA and has already purchased their own valid ticket. Carers tickets are limited and are available on a first come first serve basis. If you require a Personal Assistant ticket, please email info@nightrain.co.uk and provide one of the following for a carers ticket to be considered PIP Letter DLA Letter A Blue Badge Access card One of the above is to accompany proof of a valid ticket for the show in question. Documentation should be dated within 3 years. If your request is approved, on the day of the event the individual requiring a carer must present Photo ID to our staff on entry that matches the approved carers ticket. Assistance Dogs We welcome assistance dogs into the venue and will happily provide a bowl of water if needed. However, not all events are suitable so please contact us beforehand. We may be able to offer a location where the dog could stay during the gig, but please get in touch to discuss this further. Strobe Lighting Please note that strobe lighting is regularly used at Nightrain. Medical Requirements Any medication used to manage a medical condition is allowed in the venue. Please notify our security team or bar staff on arrival.