Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
What are the parking options at Palace Theatre New York?
Lots are available in the area for a nominal fee. Metered parking is also available on the street.
Is there accessible seating?
Wheelchair accessible seating is available through the Box Office only. The theatre is equipped with an elevator that goes to the rear mezzanine and balcony. Hearing devices are also available. Call the Box Office at (877) 250-2929 for more information. Orchestra Front Mezzanine (Mezzanine Row A overhangs Orchestra Row K) Rear Mezzanine
What are the general rules of Palace Theatre New York?
NO smoking in the theatre; patrons may go outside during intermission NO outside food is allowed into the theatre NO recording devices are allowed in the theatre, including still cameras **Latecomers will be seated at an appropriate time during the show at the theatres discretion**
Are children allowed?
Everyone must have a ticket. Recommended for children of four years of age and older. Children under the age of four are not permitted in the theatre.
