Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.

What are the parking options at Palace Theatre?

National car park at St.Martins Lane. Street parking very difficult. Strongly advise public transport.

Is there accessible seating?

Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)

What are the general rules of Palace Theatre?

No video cameras or recording devices.

Are children allowed?

Babies and toddlers are not generally admitted into the theatre. Children must be able to sit, unaided, in their own seat and be attentive to the performance so as not to distract other paying members of the audience. As a GENERAL guideline an age of 5+ is recommended – other age restrictions such as Parental Guidance may also apply with regards to the content of the production. Admittance to the auditorium is always at the discretion of the theatre management. This information applies to all Really Useful Theatres.