What are the general rules of Rogers Centre?
Know Before You Go Gameday Experience: bluejays.com/knowbeforeyougo Know Before You Go Concert Experience: bluejays.com/concerts MOBILE TICKETING Blue Jays and Rogers Centre concert tickets are delivered digitally and must be scanned in at the gate using a mobile device. Display your ticket at the gate through MLB Ballpark app, your Blue Jays Account Manager, or, if you purchased via ticketmaster.ca, the Ticketmaster app. Paper or PDF tickets are not accepted and the Box Office at Rogers Centre is not open for ticket purchases. Mobile support staff will be available to assist fans as required at the gates. GATE ENTRY Gates for Blue Jays games are open 90 minutes before the scheduled game time on weekdays and two hours on weekends. Check bluejays.com/concerts for concert gate information. Fans may enter at any open main gate, however the closest entrance to each fan's seat will be recommended by the ticket app. BAG POLICY Bags are discouraged and will be subject to a security search prior to entry. Only bags smaller than 16 x 16: x 8 are permitted into the ballpark. Bag restrictions and prohibited items for concerts may be different than Blue Jays games; visit bluejays.com/concerts SECURITY MEASURES In order to provide our fans with a safe environment, searches at all entry gates will include the inspection of all items that are carried into the stadium. Everyone entering will be subject to full searches of their person, with the use of walk through metal detectors (WTMD). Other methods include hand-held metal detectors or pat downs. For a list of prohibited items, please visit bluejays.com/ballpark. FAN FEEDBACK The Toronto Blue Jays and Rogers Centre welcome the ideas, comments and suggestions from our fans. It helps us improve the service we provide to our valued fans and fans. Please contact our Fan Services Team by email at fanfeedback@bluejays.com or by phone at (416)341-1000 to submit your feedback/inquiry.