For general venue information, email info5@snhuarena.com or call (603) 644-5000. For group sales inquiries, email info5@snhuarena.com with the event you are interested in and your message will be directed to the appropriate sales team.

When is the box office open?

The box office is open day-of-event only for all ticketed events. The box office will open a minimum of 90 minutes prior to the posted event start time. Please check the venue website or social media pages for specific dates and times. The box office is not open for walk-up advance sales on non-event days.

What payment types are accepted?

All major credit cards Visa, MasterCard, Discover and American Express – are accepted at the box office. SNHU Arena is a cashless venue – cash is not accepted as payment at the venue box office or concession stands. No checks of any kind are accepted.

What are the will call rules?

Will call tickets may be picked up day of show only. No advance pickup of tickets designated as will call delivery will be allowed. Customer must present the credit card used to purchase, a valid matching photo ID, and the Ticketmaster order number in order to claim the tickets.

What are the parking options at SNHU Arena?

There is limited on-site parking available for sale. Passes may be purchased as an add-on either as part of your ticket purchase or through the add-on listings on our Ticketmaster venue page. There are many public and private off-site parking lots within walking distance of the arena. Metered parking is also available on the surrounding streets, please obey posted parking restrictions and time limits. Limited ADA parking is available on-site, accessed off Elm Street via Cedar Street in the southwest corner of the arena property. On-street ADA parking is also available on Chestnut Street at the rear of the arena. ADA spaces are designated for vehicles displaying a current state-issued disability placard or license plate.

Is there accessible seating?

This is an accessible venue, accessible seating is available for purchase via Ticketmaster. To view current available inventory, please visit the Ticketmaster.com purchase page for your desired event.

What are the general rules of SNHU Arena?

This venue has a clear bag policy: clear totes not exceeding 12"x6"x12" are the only bags permitted. Wristlets are permitted if they do not exceed 4"x6"x1". Backpacks and purses are not permitted. Limited exceptions for medical or diaper bags will be allowed. Camera policy varies by show, please check the venue website or social media for more information. No weapons of any kind. No outside food or beverage. No smoking is allowed and no smoking area is provided.

Are children allowed?

Children are welcome. For most events, children under 2 are admitted free if they are seated on a parent or guardians lap. Any children who will be occupying their own seat, regardless of age, must have a ticket. Discounted child tickets may be available for select events, please check the purchase page of your desired event for more information.